CITRA, B. S. A.; SETIONO, B.; PANGARIBUAN, C. H.; AMBARWATI, M. F. L. The Influence of Service Quality on Public Satisfaction and Public Trust: A Study on Jakarta Public Health Services during COVID-19 Pandemic. Journal of Business, Management, and Social Studies, [S. l.], v. 1, n. 1, p. 48–57, 2021. DOI: 10.53748/jbms.v1i1.10. Disponível em: https://jbms.site/index.php/JBMS/article/view/10. Acesso em: 23 dec. 2024.